who we are

Our commitment to safe, caring, responsive, effective and well-led practice

Alpha LifeCare Limited is committed to safe home care services by fostering collaborative culture with our service users. Safeguard your right to live in safety free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We share concerns about these issues quickly and appropriately. We will mitigate risk and put preventive measures against recurrent event in place. Ongoing staff training and development equip care staff with up-to-date skills and knowledge, ensuring high standards of care and consistent safety practices will be our work culture.

Our caring culture is rooted in compassion

respect for privacy, dignity and empathy of course for our able service users. We build trusting relationships through open communication and personalized care. Our team works collaboratively, always listening to service users, prioritise their choices and preferences, and their families to ensure their voices are heard. We’re committed to continuous improvement on client-centred care. Our training model will effectively support and enable our care staff to deliver person centred care consistently.

Alpha LifeCare will be responsive to our service users

through a comprehensive health assessment ensuring no dots are missing, all aspect of needs is covered; implements personalised care plan influenced by clients’ choices and preferences, create room for flexible review, opportunity for improvement ensuring a lifetime of responsive care. Foster collaboration with local authority and all stakeholders through effective communication rapport that gives us access to important information beneficial to our service users.

Alpha LifeCare home care service ensures effective care and treatment

through continuous assessment of each service user’s health, wellbeing, and communication needs. We use evidence-based practice hubs and integrate national best practice guidelines to guide our care delivery. Staff are equipped with up-to-date knowledge of current legislation, ensuring legal and ethical compliance. By implementing systematic procedures to monitor progress, we track outcomes and make necessary improvements. This approach ensures personalized, responsive, and high-quality care that supports long-term wellbeing and positive health outcomes.

With strong sense of accountability to a well-led care service

ALPHA LIFECARE LIMITED will instil values transparency, openness, honesty, equity, and inclusion at all levels. This includes promoting open communication, encouraging diverse perspectives, and creating opportunities for meaningful engagement and participation from staff members and individuals receiving care. This may be team meetings, suggestion boxes, anonymous feedback mechanisms, and platforms for sharing information and updates.

our overall patients

00k+

our success rate

00%

we’re home care
Personal Care & Growth
Support Coordinators

Our Values

• Integrity
• Diversity

• Openness

• Accountability

• Clarity

• Excellence

Our Vision

Our vision is to be known as the best home care provider in the industry, providing the best possible care to our clients, employing only proven, hardworking, professional, honest compassionate and ethical home care. Providing outstanding home care services and improving the quality of client’s lives.

Our Mission

To assist every client with improving their quality of life, encourage independence and allowing them to be comfortable with excellent care in their own home by proving first class, professional care with respect, dignity, compassion, and the highest ethical standards.

our working process

Get started in just 3 steps

make an enquiry

Feel free to reach out and make an enquiry. We're here to assist you.

01

Create a NDIS plan

Let's craft a personalized NDIS plan to address your specific needs.

02

Start exceptional care

Start your journey with us, where we prioritize your exceptional care.

03
our team

our dedicated team

Kacper Mateusz

Support Coordinator

Charlotte Amelia

Case Manager

Pavlo Bohdan

Speech Therapist

Emma Sophia

Physiotherapist

Client Feedback

why client love us

"sunnyaid Disability Services has been my lifeline. From the first contact, their genuine care and understanding were evident. The support workers are incredibly kind and supportive, helping me regain my independence and confidence.

"sunnyaid Disability Services has been my lifeline. From the first contact, their genuine care and understanding were evident. The support workers are incredibly kind and supportive, helping me regain my independence and confidence.

"sunnyaid Disability Services has been my lifeline. From the first contact, their genuine care and understanding were evident. The support workers are incredibly kind and supportive, helping me regain my independence and confidence.

"sunnyaid Disability Services has been my lifeline. From the first contact, their genuine care and understanding were evident. The support workers are incredibly kind and supportive, helping me regain my independence and confidence.

Jordan Eugenio

Bendigo, Australia

Bright Hive

Bendigo, Australia

Nova Wave

Bendigo, Australia

Jordan Eugenio

Bendigo, Australia
Trusted by 500+ teams to empower 2,00,000+ people